Privacy Policy

1. Introduction

Welcome to Braes Tech, Inc. (“Braes Tech”, “we”, “our”, or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal and healthcare information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you access or use our home healthcare technology services (the “Services”). By using our Services, you agree to the collection and use of your information as described herein and in accordance with applicable laws.

Note: This is a draft version of our Privacy Policy provided for informational purposes only. Please refer to the final version for the most up-to-date terms.

2. Information We Collect

2.1 Information You Provide to Us

When you register or interact with our Services, you may provide us with the following information:

• Registration Details: Your name, email address, phone number, and other demographic information.
• Profile Information: Data related to your healthcare needs, insurance details, emergency contacts, and other personal data you choose to provide.
• Payment Information: When you add a payment method, note that our third-party processors handle full credit card details.
• Communications: Information you provide when contacting our support team, including message contents and attachments.

2.2 Information Collected Automatically

As you use our Services, we automatically collect certain data to enhance your experience:

• Device Information: IP address, browser type, operating system, device identifiers, and related technical data.
• Usage Data: Pages visited, navigation patterns, interactions within our Services, and timestamps.
• Location Information: Data to provide location-based services and verify service delivery. This may include both approximate and precise location data.
• Cookies and Similar Technologies: We use cookies and tracking pixels to personalize your experience and analyze usage trends.

2.3 Information from Third Parties

We may also receive information about you from third-party services if you choose to link your account, including:

• Social media platforms (e.g., Facebook) for basic profile data.
• Data from partners and enterprise programs with which you are associated.
• Information from vendors for purposes such as background checks or fraud prevention.

3. How We Use the Information

We use the information we collect for a variety of purposes, including:

• Providing, maintaining, and improving our Services
• Managing your account and delivering customer support
• Processing transactions and sending notifications related to your account
• Analyzing usage patterns and developing new features
• Ensuring compliance with legal obligations and protecting our rights
• Conducting marketing and promotional activities, where you have provided your consent

4. How We Share the Information

We may share your information with the following parties to help deliver our Services:

• Healthcare Providers: Professionals involved in your care to facilitate effective service delivery.
• Service Providers: Third-party vendors who assist us with hosting, payment processing, analytics, and other functions.
• Third Parties: Partners, affiliates, and other entities when required for integrations or as mandated by law.

All third parties are contractually required to maintain the confidentiality and security of your data and to use it only for specified purposes.

5. Your Choices

You have control over your personal information. You may:

• Review, update, or correct your account and profile information
• Opt-out of receiving marketing communications
• Adjust your device settings to control location sharing and cookie preferences
• Request deletion or restriction of your personal data, subject to applicable legal obligations

For any requests related to your data, please contact us using the information provided in Section 9 below.

6. Data Security

We take the security of your data seriously and implement a variety of measures, including:

• Encryption of data in transit and at rest
• Access controls and multi-factor authentication
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality

While we work to safeguard your data, no security system is entirely foolproof. We cannot guarantee complete security.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If significant modifications are made, we will notify you by posting the updated policy on our website and, where appropriate, via email. Your continued use of our Services after such updates will signify your acceptance of the revised terms.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

Privacy Officer
Braes Tech, Inc.
Email: privacy@braestech.com
Phone: [Your Phone Number]
Address: [Your Company Address]

10. Lead Generation Forms

If you provide your contact information through our lead generation forms, we will use it solely to establish or determine whether we have an existing business relationship with you. We do not sell or share this information with third parties.